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Increase your profitability

  • Invoice all working hours.
  • Bill faster and accurately reduce your debtor day ratio.
  • Decrease administrative expenses.
  • Increase Productivity.
  • Maximize cross selling and up-selling opportunity.

Maximise your workforce efficiency

  • Raise your customer knowledge with their accurate historical data.
  • No more data duplicates, your customers data are always up to date.
  • Your teams always have the right information in real time.
  • Reduce incoming and outgoing calls.
  • Manage better vacation and sickness.
  • Eradicate inefficiencies.

Get the right analytic tools to monitor performance

  • Monitor your service staff productivity.
  • Monitor your technical staff competencies and their growth potential.
  • Improve parts management and follow parts ordering from your technical staff.

Increase your customers satisfaction

  • Have one single point of information.
  • Access straight away your customers data.
  • Real time call dispatching.
  • Increase your first time fix rate.
  • Reduce customers complaints.
  • Give a professional feeling to your customers.
  • Secure your customers’ loyalty.

Get yourself a prosperous future

  • Decrease the cost of growth for your business.
  • Share best practice and build a knowledge base.
  • Clients expectations are growing. With webfortech you can quickly raise your level of service.
  • Have a clear understanding of your costs to offer competitive pricing.
Clear Picture